We’ve never supported Entourage as a mail application, but we know there are some that use it. If you are an Entourage user and are interested in switching to the Zimbra web interface, you may find getting your contacts moved over to be a tricky affair. Here are some steps that we have been told work:

  1. In Entourage Preferences, General Preferences -> Sync Services – check “Synchronize contacts with Address Book and .Mac” Click OK, then select “Replace Sync Services items with Entourage items”.
  2. Open the OS X Address Book, select all contacts and then File -> Export -> Export vCard
  3. In Zimbra, go to Preferences -> Import/Export -> Import: then choose your exported file and import it.

If you are in this boat and having problems, we hope this helps you out. If you still have problems, we suggest that you search phrases like “entourage export vcard” or “entourage migrate to zimbra”. Given that Entourage is unsupported at LPS, our help desk is not prepared to field questions about it.